MEMBER PROFILE

History of program

When did the program start?

1999

Did another CIS help you get started?

Cancer Council, Victoria, Australia

Who have you helped start a CIS and when?

Singapore Hospice Helpline

Types of services offered

Information, counselling, community resources, wig bank services

Service delivery

Total number of inquiries in 2006

4,513

Telephone

78%

E-mail

20%

Face to face

2%

Languages offered

English, Chinese, Malay, Tamil

Who uses your service (%)

Patient

17.5%

Family/Friends

26.7%

Public

33.4%

Healthcare professional

1.9%

Others

5.6%

 Demographics

Female

75%

Male

15%

Unknown

10%

Types of cancer most requested

Breast, colon, uterus, lung, NPC

Most requested  subjects

General cancer info, psycho-social support, education programs, side-effects, diet& nutrition