History of program

When did the program start?

1995

Who helped you start the program?

KID Germany

Types of services offered

Information, support, community resources, moderated internet forum

Service delivery

Total number of inquiries in 2006

5,017

Telephone

78%

E-Mail

10%

Instant messaging

<1%

Face to face

11%

Languages offered

German, French, Italian, plus translator service

Who uses your service (%)

Patient

33%

Family/Friends

43%

Public

19%

Healthcare professional

4%

Others

1%

 Demographics

Female

76%

Male

24%

Types of cancer most requested

Skin, breast, gastrointestinal, uro-genital, lung,

Most requested  subjects

Diagnosis, treatment, side, effects, community services, late effects